Refund Policy

Last updated: 24 September 2026

30-day money-back guarantee

We want you to feel confident using beacompanion. If you are not satisfied with your subscription, you may request a full refund within 30 days of your order date.

How to request a refund

Our payments are handled by Stripe. To request a refund:

1. Email us at support@beacompanion.com from the email address on your account, or
2. Contact us and we will process your refund through Stripe.

How refunds are processed

Approved refunds are returned to the original payment method by Stripe. Depending on your bank, the refund may take a few business days to appear.

After the 30-day window

After 30 days, you can still cancel your subscription at any time to stop future billing. Cancellations take effect at the end of the current billing period. If you believe your situation warrants an exception, please get in touch — we’ll do our best to help.