Questions to Ask Before Hiring a Senior Companion

The best way to hire well is to ask direct questions and listen for direct answers. A professional companion will answer all fifteen of these comfortably.

Key takeaways

• Ask about screening, references, and insurance — and expect specifics, not reassurance.
• Fit matters as much as credentials: arrange a short introductory visit before committing.
• Clear agreements about rates, cancellation, and communication prevent most problems.

Trust and vetting

1. How long have you been providing senior companionship?
2. Can you share references from current or recent client families?
3. Do you carry liability insurance?
4. What is your screening or background-check policy?
5. What happens if you''re sick or away — is there backup?

Services and fit

1. Which services do you provide, and which do you not?
2. What does a typical visit look like?
3. Do you drive clients? Whose car, and how is that insured?
4. What experience do you have with memory loss, hearing loss, or mobility limits?
5. Can we book a short introductory visit first?

Communication and business

1. How will you update our family after visits?
2. What is your hourly rate, and is there a visit minimum?
3. How does scheduling and cancellation work?
4. Do you use a written service agreement?
5. How do you handle an emergency during a visit?

Red flags

Vague answers about screening or insurance, pressure to commit to large blocks of hours, no written agreement, and unwillingness to do an introductory visit are all signs to keep looking.